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1. The result of the leave application is notified immediately or at least 24 hours before the holiday date.

2. Application for a course or sitting for a complete examination is submitted to the organizer one (1) week before the closing date or according to the set date.

3. A complete government housing loan application is processed within one (1) week to be submitted to LPPSA.

4. Daily mail is distributed on the day of receipt or at the latest the next day (working day).

5. Vehicle booking application is approved on the same day.

6. Willing to provide understanding from the aspects of staffing and personnel management.

7. Enforce all provisions of laws and regulations applied by the Bera District Council at all times.

8. Inspections for the investigation of public complaint cases are conducted at the location involved within five (5) working days and the public complaint response letter is answered within two (2) days after the case is investigated.

9. Compound payment application completion process within 15 minutes.

10. The process of settling the application for a claim for confiscated goods within 30 minutes.

11. Comment on the approval process for high risk license applications within two (2) days.

12. Provide feedback on the deposit refund application review within one (1) day.

13. All system problems are resolved within seven (7) working days.

14. Identify and respond to complaints of computer hardware and software problems within 24 working hours.

15. Ensure computer and application system maintenance is made every one (1) month.

16. User data is guaranteed safe, organized, easily accessible and updated every seven (7) days.

17. Provide a friendly, efficient and quality counter service to enable the collection process to be completed within 10 minutes.

18. Ensure that payment claims are made no later than 14 working days after receiving complete documents.

19. Prepare and submit government orders no later than 3 working days after receipt of complete documents.

20. Ensure that assessment tax bills are processed no later than 1 January (First Term) and 1 July (Second Term).

21. Ensure that every change of owner and property will be recorded within 3 days from the date the complete application is received.

22. Application to change mailing address submitted at the counter of the Valuation and Property Management Department will be processed within 1 working day.

23. Issuance of Rental Offer Letter within 14 working days after the results of the interview.

24. The preparation of the rental agreement will be managed within 14 days from the date the rental offer is issued.

25. Claims for payment of complete work from the contractor as contained in the terms of the contract will be notified to the payer's office within 14 working days when the work is certified complete to be taken over by the district council by the officer who signed the work indenture.

26. Claims for refund of complete performance guarantee from the contractor as contained in the terms of the contract will be submitted to the payer's office within 30 working days when the work is certified complete to be taken over by the district council by the officer who signed the indenture. work.

27. Public complaints will be investigated within four (4) working days and feedback will be submitted to the complainant within seven (7) working days.

28. Installation and delivery of rented goods will be made one (1) day before the date of use.

29. All feedback and comments will be given to the applicant within seven (7) days from the date the application is received.

30. The application process for planning plans is completed within 30 days from the date the application is received.

31. Provide a decision on the application for additional building plans and amendments within 14 working days from the date the application is received provided that all documents submitted are complete.

32. Issue a decision on the planning permission application within 46 working days after the complete application is received.

33. A pre-calculation plan for subdivision, boundary subdivision and land graft plan applications is issued to the applicant within 14 working days after the complete application is received.

34. Comments related to the planning required by the agency are issued to the applicant within 30 working days after the complete application is received.

35. Receive, process and approve applications for landscape plans within 21 days.

36. Receive, process and manage stage decoration applications within one (1) day.

37. Receive, process and manage tree felling applications within five (5) days.

38. Receive, process and manage public complaints within three (3) days (based on the complaints submitted).

39. Ensure that children's playgrounds are maintained on a monthly basis.

40. To ensure that all football fields under the supervision of the council are maintained every month.

41. To ensure that Public Parks are taken care of and maintained every month.

42. Carry out inspection and grading of food premises in all food premises in the operating area of ​​the Bera district council at least once a year to ensure the level of cleanliness of the premises and food handlers in a satisfactory condition.

43. Carry out inspections and star ratings for all categories of public toilets within the Bera District Council's operating area to ensure that all are at the level of 2 stars and above.

44. Ensure that the food handler card is issued within 5 minutes after the complete application is received.

45. Ensure that complaints related to public health are investigated within 3 working days.

46. ​​Investigate harassment complaints related to wild dogs within 3 working days.

47. Carry out control measures for dengue fever cases reported by the health department within 24 hours.

48. Provide solid waste management and public cleaning services in MDB's operating areas within 1 month of taxation.

49. Ensure that the dog license is issued on the same day after the complete application is received.

50. The process of approval of business premises licenses and billboards is not risky and notify the decision immediately or within 1 day from the date the application is received provided all documents.

51. Process applications for day town licenses, night markets and farmers' markets within 30 minutes.

52. Process applications for renewal of business premises licenses and billboards within 10 minutes.

53. The decision of the application for a license to open an entertainment venue and a high -risk entertainment license and license will be brought to the licensing and legislative committee meeting and notified of the decision within 1 week after the meeting.

54. The process of approving temporary permit banners / banners (sidewalks, public places, tables outside the premises, night market / day town) within 30 minutes provided all documents are complete.

55. Distribute development proposal application within 2 days from the date of receipt of complete application.

56. To be the secretariat of the local central committee (OSC) meeting 24 times a year.

57. Minutes of One Stop Center (OSC) Committee Meetings are prepared within 3 days from the date the meeting is held and distributed within 7 days.

58. Prepare a letter notifying the results of the meeting within 3 days from the date the meeting is held and distribute the notification letter within 7 days from the date the meeting is held.

59. Provide feedback on complaints to the complainant within two (2) working days from the date of receipt of feedback from the Department/ Division/ Unit.

60. The approval process for the rental of district council facilities is within one week from the date of application.

61. Prepare a report of audit findings within 1 month after the date of the audit.